** The guarantee applies to any part of the Rainwatch® Filter excluding the filter pad that should suffer any structural fault that would render the Rainwatch® filter unfit for purpose as specified by Doust Plumbing Products.
In the event of any structural fault in the Rainwatch® filter, please send a photo of the damaged part along with your proof of purchase, mailing address and replacement parts will be sent to you free of charge. The Rainwatch® filter comes with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss a damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.